Privacy Policy

Information We Collect

• Personal Information: Name, email address, phone number, profile picture, and identification documents for verification purposes.
• Location Data: Real-time location information to provide accurate pickup/drop-off services and route optimization.
• Trip Information: Booking details, travel history, preferences, and communication with drivers or other passengers.
• Payment Information: Payment method details, transaction history, and billing information processed securely.

How We Use Your Information

• Service Provision: To provide carpooling and bus booking services, including driver-passenger matching and route planning.
• Safety & Security: To verify user identities, monitor trips for safety, and respond to emergency situations.
• Communication: To send booking confirmations, trip updates, and important service notifications.
• Service Improvement: To analyze usage patterns, improve our platform, and develop new features.

How We Protect Your Data

• Encryption: All data is encrypted in transit and at rest using industry-standard encryption protocols.
• Access Control: Strict access controls ensure only authorized personnel can access user data for legitimate purposes.
• Data Minimization: We only collect and retain data that is necessary for providing our services.