How we collect, use, and protect your personal information
At ONWAY RIDE, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our services.
Name, email address, phone number, profile picture, and identification documents for verification purposes.
Real-time location information to provide accurate pickup/drop-off services and route optimization.
Booking details, travel history, preferences, and communication with drivers or other passengers.
Payment method details, transaction history, and billing information processed securely.
To provide carpooling and bus booking services, including driver-passenger matching and route planning.
To verify user identities, monitor trips for safety, and respond to emergency situations.
To send booking confirmations, trip updates, and important service notifications.
To analyze usage patterns, improve our platform, and develop new features.
All data is encrypted in transit and at rest using industry-standard encryption protocols.
Strict access controls ensure only authorized personnel can access user data for legitimate purposes.
We only collect and retain data that is necessary for providing our services.
We conduct regular security audits and assessments to maintain data protection standards.
If you have any questions about our Privacy Policy or how we handle your data, please contact us.